Reopen an Issue

PUT 
https://secure.fleetio.com/api/v2/issues/:id/reopen

Reopens an Issue.

info

The Issue must be in a state that can transition to Open status.

Managing Issues

Request

Path Parameters

id stringrequired

Possible values: Value must match regular expression ^[0-9]+$

The id of the relevant record

Responses

200

OK

application/json

Schema

Schema

idId (integer)required
Possible values: >= 1
created_atdate-time
The date and time at which this record was created.
Example: 2023-03-14T13:46:27-06:00
updated_atdate-time
The date and time at which this record was most recently updated.
Example: 2023-03-14T13:46:27-06:00
numberintegerrequired
A unique identifier for the Issue.
Possible values: >= 1
summarystringrequired
A summary of the Issue.
descriptionstringnullablerequired
A longer description of the Issue.
statestringrequired
The Issue's current state.
Possible values: [open, closed, resolved]
reported_atdate-timenullablerequired
The date and time at which this Issue was reported.
Example: 2023-03-14T13:46:27-06:00
reported_by objectnullablerequired
The Contact ID of the User who reported this Issue.
idId (integer)
Possible values: >= 1
resolvable_typestringnullablerequired
The type of the object which can resolve this Issue.
Possible values: [ServiceEntry, WorkOrder]
resolved_atdate-timenullablerequired
The date and time at which this Issue was resolved.
Example: 2023-03-14T13:46:27-06:00
resolved_by objectnullablerequired
The Contact ID of the User that resolved this Issue.
idId (integer)
Possible values: >= 1
resolved_notestringrequired
Any notes associated with resolving this Issue.
Default value:
closed_atdate-timenullablerequired
The date and time at which this Issue was closed.
Example: 2023-03-14T13:46:27-06:00
closed_by objectnullablerequired
The Contact ID of the User that closed this Issue.
idId (integer)
Possible values: >= 1
closed_notestringrequired
Any notes associated with closing this Issue.
Default value:
due_datedatenullablerequired
The date on which this Issue should be resolved by. Formatted according to ISO-8601 in User's local time zone.
Example: 2023-03-14
due_meter_valuefloatnullablerequired
The meter value at which this Issue should be resolved by.
due_secondary_meter_valuefloatnullablerequired
The secondary meter value at which this Issue should be resolved by.
is_overduebooleanrequired
Indicates whether the Issue is overdue.
issue_priority object
An Issue Priority represents the priority level of an Issue.
idinteger
Possible values: >= 1
created_atdate-time
The date and time at which this record was created.
Example: 2023-03-14T13:46:27-06:00
updated_atdate-time
The date and time at which this record was most recently updated.
Example: 2023-03-14T13:46:27-06:00
account_idId (integer)
Possible values: >= 1
aliasstringnullable
Can be used to replace the default priority name provided. Changes how the Issue is displayed throughout Fleetio.
namestring
The name of the Issue Priority.
slugstring
Indicates which icon will be shown for the Issue Priority.
descriptionstring
A description providing more details about the Issue Priority.
defaultboolean
Indicates whether this Issue Priority will be set as default for new Issues.
enabledboolean
Indicates whether this Issue Priority is currently enabled.
positioninteger
The position or order of the Issue Priority in a list or hierarchy.
resolvable objectnullablerequired
The ID of the object which can resolve this Issue.
idId (integer)
Possible values: >= 1
creation_typestringrequired
Indicates if this Issue was created manually or by a workflow.
Possible values: [manual, workflow]
attachment_permissions objectnullablerequired
read_photosboolean
Indicates whether the user has read permission for photos.
manage_photosboolean
Indicates whether the user has permission to manage (eg. upload, delete) photos.
read_documentsboolean
Indicates whether the user has read permission for documents.
manage_documentsboolean
Indicates whether the user has permission to manage (eg. upload, delete) documents.
asset objectrequired
idId (integer)
Possible values: >= 1
namestring
The name of the asset associated with the Issue.
image_url_mediumstringnullable
The URL to a medium-sized image of the asset associated with the Issue.
asset_typestringrequired
The asset type that has the Issue.
Possible values: [Vehicle, Equipment]
submitted_inspection_form objectnullablerequired
idId (integer)
Possible values: >= 1
fault objectnullablerequired
idId (integer)
Possible values: >= 1
watchers_countinteger
The count of watchers associated with the Issue.
comments_countinteger
The count of Comments associated with the Issue.
images_countinteger
The count of images associated with the Issue.
documents_countinteger
The count of documents associated with the Issue.
custom_fieldsobjectnullable
*Full details on working with Custom Fields here.
labels object[]
An array of labels associated with the Issue. Can be included in the response by passing labels in the includes query parameter.
Array [
idId (integer)
Possible values: >= 1
namestring
The name of the label.
colorstring
The color of the label.
]

Example (auto)

{
  "id": 0,
  "created_at": "2023-03-14T13:46:27-06:00",
  "updated_at": "2023-03-14T13:46:27-06:00",
  "number": 0,
  "summary": "string",
  "description": "string",
  "state": "open",
  "reported_at": "2023-03-14T13:46:27-06:00",
  "reported_by": {
    "id": 0
  },
  "resolvable_type": "ServiceEntry",
  "resolved_at": "2023-03-14T13:46:27-06:00",
  "resolved_by": {
    "id": 0
  },
  "resolved_note": "string",
  "closed_at": "2023-03-14T13:46:27-06:00",
  "closed_by": {
    "id": 0
  },
  "closed_note": "string",
  "due_date": "2023-03-14",
  "due_meter_value": 0,
  "due_secondary_meter_value": 0,
  "is_overdue": true,
  "issue_priority": {
    "id": 0,
    "created_at": "2023-03-14T13:46:27-06:00",
    "updated_at": "2023-03-14T13:46:27-06:00",
    "account_id": 0,
    "alias": "string",
    "name": "string",
    "slug": "string",
    "description": "string",
    "default": true,
    "enabled": true,
    "position": 0
  },
  "resolvable": {
    "id": 0
  },
  "creation_type": "manual",
  "attachment_permissions": {
    "read_photos": true,
    "manage_photos": true,
    "read_documents": true,
    "manage_documents": true
  },
  "asset": {
    "id": 0,
    "name": "string",
    "image_url_medium": "string"
  },
  "asset_type": "Vehicle",
  "submitted_inspection_form": {
    "id": 0
  },
  "fault": {
    "id": 0
  },
  "watchers_count": 0,
  "comments_count": 0,
  "images_count": 0,
  "documents_count": 0,
  "custom_fields": {},
  "labels": [
    {
      "id": 0,
      "name": "string",
      "color": "string"
    }
  ]
}

401

Request could not be authenticated

application/json

Schema

Schema

statusintegerrequired

Possible values: >= 400 and <= 599

titlestringrequired

A short, human-readable summary of the problem type. It SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.

detailstring

A human-readable explanation specific to this occurrence of the problem.

instancestring

A URI reference that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.

Example (auto)

{
  "status": 0,
  "title": "string",
  "detail": "string",
  "instance": "string"
}

403

Insufficient permission to perform this operation

application/json

Schema

Schema

statusintegerrequired

Possible values: >= 400 and <= 599

titlestringrequired

A short, human-readable summary of the problem type. It SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.

detailstring

A human-readable explanation specific to this occurrence of the problem.

instancestring

A URI reference that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.

Example (auto)

{
  "status": 0,
  "title": "string",
  "detail": "string",
  "instance": "string"
}

404

The requested resource could not be located

application/json

Schema

Schema

statusintegerrequired

Possible values: >= 400 and <= 599

titlestringrequired

A short, human-readable summary of the problem type. It SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.

detailstring

A human-readable explanation specific to this occurrence of the problem.

instancestring

A URI reference that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.

Example (auto)

{
  "status": 0,
  "title": "string",
  "detail": "string",
  "instance": "string"
}

422

Unprocessable Entity

application/json

Schema

Schema

errors object
property name* string[]
Array [
string
]

Example (auto)

{
  "errors": {}
}

Example

{
  "errors": {
    "field1": [
      "error1",
      "error2"
    ],
    "field2": [
      "error3"
    ]
  }
}

500

Something unexpected happened

application/json

Schema

Schema

statusintegerrequired

Possible values: >= 400 and <= 599

titlestringrequired

A short, human-readable summary of the problem type. It SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.

detailstring

A human-readable explanation specific to this occurrence of the problem.

instancestring

A URI reference that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.

Example (auto)

{
  "status": 0,
  "title": "string",
  "detail": "string",
  "instance": "string"
}

Authorization: Authorization

name: Authorizationtype: apiKeyin: headerdescription: Prefix the value with "Token", for example: "Token 76cbe06c49a64".
You can generate a new API key [here](https://secure.fleetio.com/api_keys).

name: Account-Tokentype: apiKeyin: headerdescription: You can find your Account-Token [here](https://secure.fleetio.com/api_keys)

• curl
• ruby
• python
• csharp
• go
• java
• nodejs
• php

• CURL

curl -L -X PUT 'https://secure.fleetio.com/api/v2/issues/:id/reopen' \
-H 'Accept: application/json' \
-H 'Authorization: Token <Authorization>' \
-H 'Account-Token: <Authorization>'

Request Collapse all

Base URL

https://secure.fleetio.com/api

Auth

apiKey

accountToken

Parameters

id — pathrequired

ResponseClear

Click the Send API Request button above and see the response here!