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Retrieve Issue

Retrieve the details of an existing Issue.

Path Parameters

  • id string required

    Possible values: Value must match regular expression ^[0-9]+$

    The id of the relevant record

Responses

OK

Schema

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • number string

    A unique identifier for the Issue.

  • name string

    The name of the Issue.

  • summary string

    A summary of the Issue.

  • description string

    A longer description of the Issue.

  • state string

    Possible values: [Open, Closed, Resolved]

    The Issue's current state.

  • reported_at date-time

    The date and time at which the issue was reported.

  • reported_by_id NullableId

    Possible values: >= 1

  • reported_by_name string

    The name of the Contact associated with the User who reported this Issue.

  • fault_id NullableId

    Possible values: >= 1

  • due_date date

    The date on which this Issue should be resolved by. Formatted according to ISO-8601 in User's local time zone.

  • due_meter_value string

    The meter value at which this Issue should be resolved by.

  • due_secondary_meter_value float

    The secondary meter value at which this Issue should be resolved by.

  • overdue boolean

    Indicates whether the Issue is overdue.

  • vehicle_id integer

    Possible values: >= 1

  • vehicle_name string

    The name of the Vehicle associated with this Issue.

  • is_sample boolean

    Indicates whether this Issue is sample data.

  • created_by_workflow boolean

    Indicates whether this Issue was created by a workflow.

  • submitted_inspection_form_id NullableId

    Possible values: >= 1

  • custom_fields object

    *Full details on working with Custom Fields here.

  • valid_required_custom_fields boolean
  • dtc_alert_id NullableId

    Possible values: >= 1

  • assigned_contacts object[]

    An array of assigned Contacts related to the Issue.

  • id integer
  • created_at date-time
  • updated_at date-time
  • email string

    The Contact's email address.

  • name string

    The Contact's full name.

  • first_name string

    The Contact's first name.

  • middle_name string

    The Contact's middle name.

  • last_name string

    The Contact's last name.

  • images_count integer

    The number of images associated with this Contact.

  • documents_count integer

    The number of documents associated with this Contact.

  • comments_count integer

    The number of comments associated with this Contact.

  • group_id integer

    If this Contact belongs to a Group, this will be the Fleetio ID of that Group.

  • group_name string

    If this Contact belongs to a Group, this will be the Group's name.

  • group_hierarchy string

    If this Contact belongs to a Group, this will be a pipe delimited string representing the Group hierarchy. Each Group in the list is the parent of the Groups which follow.

  • technician boolean

    Whether or not the Contact is a Technician.

  • vehicle_operator boolean

    Whether or not the Contact is a Vehicle Operator.

  • employee boolean

    Whether or not the Contact is an Employee.

  • birth_date date

    The Contact's birth date.

  • street_address string

    The Contact's street address.

  • street_address_line_2 string

    The Contact's street address line 2.

  • city string

    The Contact's city.

  • region string

    The Contact's region, state, or province.

  • postal_code string

    The Contact's postal code, zip code, or equivalent.

  • country string

    The Contact's country.

  • employee_number string

    The Contact's employee number.

  • job_title string

    Possible values: <= 255 characters

    The Contact's job title.

  • license_class string

    The Contact's driver's license class.

  • license_number string

    The Contact's driver's license number.

  • license_state string

    The locality which issued the Contact's license.

  • license_expiration date

    The Contact's driver's license expiration date.

  • home_phone_number string

    The Contact's home phone number.

  • mobile_phone_number string

    The Contact's mobile phone number.

  • work_phone_number string

    The Contact's work phone number.

  • other_phone_number string

    Any other phone number for this Contact.

  • start_date date

    When the Contact started working for the company, if applicable.

  • leave_date date

    When the Contact left or will leave the company, if applicable.

  • hourly_labor_rate float

    The Contact's hourly rate.

  • custom_fields object

    *Full details on working with Custom Fields here.

  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • default_image_url string

    The URL of the Contact's default image/profile photo, if any.

  • user object

    If the Contact is a Fleetio User, those details will be included here.

  • account_membership_id NullableId

    Possible values: >= 1

  • labels object[]
  • id integer

    Possible values: >= 1

  • name string
  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • is_watched boolean

    Default value: false

    Indicates whether the Issue is watched.

  • vehicle_image_url string

    The URL to the image of the Vehicle associated with the Issue.

  • vehicle_image_url_medium string

    The URL to a medium-sized Vehicle image associated with the Issue.

  • vehicle_image_url_small string

    The URL to a small-sized Vehicle image associated with the Issue.

  • vehicle_image_url_large string

    The URL to a large-sized Vehicle image associated with the Issue.

  • watchers_count integer

    The count of watchers related to the Issue.

  • linked_work_orders object[]

    Summative information of linked Work Orders related to the Issue.

  • id integer

    Possible values: >= 1

  • number integer

    The Work Order number.

  • issued_at date-time

    The date and time at which the Work Order was issued.

  • source object

    Inspection source information.

  • inspection_form object
  • id NullableId

    Possible values: >= 1

  • color string
  • title string
  • inspection_submissions_count integer

    The count of inspection submissions related to the Issue.

  • last_inspection_submission_at date-time

    The date and time of the last inspection submission related to the Issue.

  • failed_inspection_item_label string

    The label associated with a failed inspection item.

  • comments object[]

    A list of the comments made on this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • commentable_type CommentableType

    Possible values: [Contact, FleetcorCard, FuelEntry, InventoryJournalEntry, Issue, Part, PurchaseOrder, ServiceEntry, ServiceReminder, SubmittedInspectionItem, Vehicle, VehicleAssignment, Vendor, WexCard, WorkOrder]

    The type of record that the Comment will be left on. Must be associated with a matching commentable_id.

  • commentable_id integer

    Possible values: >= 1

  • user_id integer

    Possible values: >= 1

  • title string deprecated

    The title of the Comment.

  • comment string

    The content of the Comment message body.

  • user_full_name string

    The full name of the User who created the Comment.

  • user_image_url string

    The image url for the User who created the Comment.

  • rich_content object
  • html_content string

    The comment message body rendered as HTML.

  • with_mentions boolean

    Indicates if the message body contains @mentions.

  • comments_count integer

    The number of comments made on this record.

  • documents object[]

    A list of the documents attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    The name of the document.

  • description string

    The description of the document.

  • documentable_id integer

    Possible values: >= 1

  • documentable_type DocumentableType

    Possible values: [ServiceEntry, FuelEntry, Issue, WorkOrder, ExpenseEntry]

  • file_name string

    The name of the file.

  • file_mime_type string

    The MIME type of the file.

  • file_size number

    The size of the file in bytes.

  • file_url string

    The URL to access the file.

  • full_file_url string

    The full URL to access the file, including any necessary authentication or parameters.

  • documents_count integer

    The number of documents attached to this record.

  • images object[]

    A list of the images attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • imageable_id integer

    Possible values: >= 1

  • imageable_type ImageableType

    Possible values: [ExpenseEntry, WorkOrder, Equipment, IssueResolution, ServiceEntry, Vendor, ServiceProgram, Issue, Contact, Part, Vehicle, FuelEntry, SubmittedInspectionItem]

  • file_name string

    The name of the image file.

  • file_mime_type Image MIME Type

    Possible values: [image/jpeg, image/gif, image/jif, image/jfif, image/jfi, image/tiff, image/png, image/jpg, image/jpe, image/pdf, image/webp, image/tif, image/psd, image/raw, image/arw, image/cr2, image/nrw, image/k25, image/bmp, image/dip, image/ai, image/eps, image/heif, image/heic, image/ind, image/indd, image/indt, image/jp2, image/j2k, image/jpf, image/jpx, image/jpm, image/mj2, image/x-png]

  • file_size number

    The size of the image file in bytes.

  • file_url string

    The URL to access the image file.

  • full_url string

    The full URL to access the image file, including any necessary authentication or parameters.

  • images_count integer

    The number of images attached to this record.

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