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Retrieve Service Entry

Retrieve the details of an existing Service Entry.

Path Parameters

  • id string required

    Possible values: Value must match regular expression ^[0-9]+$

    The id of the relevant record

Responses

OK

Schema

  • id integer
  • created_at date-time
  • updated_at date-time
  • tax_free_labor boolean

    Indicates whether or not to include labor subtotals in tax calculations.

  • completed_at date-time

    The date and time at which the Service Entry was completed.

  • reference string

    A reference number for this Service Entry.

  • started_at date-time

    The date and time at which the Service Entry was started.

  • status string

    Possible values: [pending, completed]

    The status of this Service Entry.

  • custom_fields object

    *Full details on working with Custom Fields here.

  • general_notes string

    General notes for this Service Entry.

  • vehicle_id integer

    Possible values: >= 1

  • vehicle_name string

    The name of the Vehicle associated with this Service Entry.

  • vendor_id NullableId

    Possible values: >= 1

  • vendor_name string

    The name of the Vendor associated with this Service Entry.

  • work_order_id NullableId

    Possible values: >= 1

  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • is_sample boolean

    Indicates whether or not this Service Entry is a sample. Sample Service Entries are not included in reports.

  • work_order_number integer

    The number of the Work Order this Service Entry is associated with.

  • date date-time

    The date of this Service Entry. Formatted according to ISO-8601 in User's local time.

  • service_entry_line_items object[]
  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • description string

    A description of the service performed for this line item.

  • type string

    Possible values: [ServiceEntryServiceTaskLineItem, ServiceEntryLaborLineItem, ServiceEntryPartLineItem, ServiceEntryTaxLineItem, ServiceEntryFeeLineItem, ServiceEntryTireLineItem, ServiceEntryFreeTextLineItem]

    Denotes the type of the ServiceEntryLineItem

  • service_entry_line_item_id integer

    For nested line items. This value denotes the parent Service Entry Line Item.

  • service_reminder_id integer

    If this line item is linked to a Service Reminder, this ID will be set.

  • service_task object

    A Service Task

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    Possible values: <= 255 characters

    A name for this Service Task.

  • description string

    A description of this Service Task.

  • expected_duration_in_seconds integer

    The expected duration in seconds this Service Task should take to complete.

  • archived_at date-time

    The date and time at which this Service Task was archived. null if this Service Task is active.

  • subtasks object[]
  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    The name of this subtask.

  • description string

    A description of this subtask.

  • expected_duration_in_seconds integer

    The expected duration in seconds this subtask should take to complete.

  • subtasks array

    The subtasks array at this level will always be empty.

  • default_vmrs_reason_for_repair object
  • account_id integer
  • alias string
  • code string
  • enabled boolean
  • id integer
  • name string
  • repair_type string
  • standard boolean
  • standard_name string
  • type string
  • vmrs_standard_reason_for_repair object
  • default_vmrs_system_group object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_system object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_assembly object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_component object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • usage integer

    Indicates the number of times this Service Task has been used. Available by setting the include_usage query parameter to 1.

  • default_vmrs_reason_for_repair object
  • account_id integer
  • alias string
  • code string
  • enabled boolean
  • id integer
  • name string
  • repair_type string
  • standard boolean
  • standard_name string
  • type string
  • vmrs_standard_reason_for_repair object
  • default_vmrs_system_group object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_system object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_assembly object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_component object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • service_task_parts object[]

    Any Parts associated with this Service Task. Available by setting the expand[] query parameter to service_task_parts.

  • id integer
  • quantity float

    The quantity of this Part related to the Service Task.

  • part_id integer

    The ID of this Part related to the Service Task.

  • part_archived_at date-time

    The date and time at which the Part related to the Service Task was archived, if applicable.

  • position integer

    The position of this Part in the list of Service Task Parts.

  • issues object[]

    Any Issues this line item is linked to.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • number string

    A unique identifier for the Issue.

  • name string

    The name of the Issue.

  • summary string

    A summary of the Issue.

  • description string

    A longer description of the Issue.

  • state string

    Possible values: [Open, Closed, Resolved]

    The Issue's current state.

  • reported_at date-time

    The date and time at which the issue was reported.

  • reported_by_id NullableId

    Possible values: >= 1

  • reported_by_name string

    The name of the Contact associated with the User who reported this Issue.

  • fault_id NullableId

    Possible values: >= 1

  • due_date date

    The date on which this Issue should be resolved by. Formatted according to ISO-8601 in User's local time zone.

  • due_meter_value string

    The meter value at which this Issue should be resolved by.

  • due_secondary_meter_value float

    The secondary meter value at which this Issue should be resolved by.

  • overdue boolean

    Indicates whether the Issue is overdue.

  • vehicle_id integer

    Possible values: >= 1

  • vehicle_name string

    The name of the Vehicle associated with this Issue.

  • is_sample boolean

    Indicates whether this Issue is sample data.

  • created_by_workflow boolean

    Indicates whether this Issue was created by a workflow.

  • submitted_inspection_form_id NullableId

    Possible values: >= 1

  • custom_fields object

    *Full details on working with Custom Fields here.

  • valid_required_custom_fields boolean
  • dtc_alert_id NullableId

    Possible values: >= 1

  • assigned_contacts object[]

    An array of assigned Contacts related to the Issue.

  • id integer
  • created_at date-time
  • updated_at date-time
  • email string

    The Contact's email address.

  • name string

    The Contact's full name.

  • first_name string

    The Contact's first name.

  • middle_name string

    The Contact's middle name.

  • last_name string

    The Contact's last name.

  • images_count integer

    The number of images associated with this Contact.

  • documents_count integer

    The number of documents associated with this Contact.

  • comments_count integer

    The number of comments associated with this Contact.

  • group_id integer

    If this Contact belongs to a Group, this will be the Fleetio ID of that Group.

  • group_name string

    If this Contact belongs to a Group, this will be the Group's name.

  • group_hierarchy string

    If this Contact belongs to a Group, this will be a pipe delimited string representing the Group hierarchy. Each Group in the list is the parent of the Groups which follow.

  • technician boolean

    Whether or not the Contact is a Technician.

  • vehicle_operator boolean

    Whether or not the Contact is a Vehicle Operator.

  • employee boolean

    Whether or not the Contact is an Employee.

  • birth_date date

    The Contact's birth date.

  • street_address string

    The Contact's street address.

  • street_address_line_2 string

    The Contact's street address line 2.

  • city string

    The Contact's city.

  • region string

    The Contact's region, state, or province.

  • postal_code string

    The Contact's postal code, zip code, or equivalent.

  • country string

    The Contact's country.

  • employee_number string

    The Contact's employee number.

  • job_title string

    Possible values: <= 255 characters

    The Contact's job title.

  • license_class string

    The Contact's driver's license class.

  • license_number string

    The Contact's driver's license number.

  • license_state string

    The locality which issued the Contact's license.

  • license_expiration date

    The Contact's driver's license expiration date.

  • home_phone_number string

    The Contact's home phone number.

  • mobile_phone_number string

    The Contact's mobile phone number.

  • work_phone_number string

    The Contact's work phone number.

  • other_phone_number string

    Any other phone number for this Contact.

  • start_date date

    When the Contact started working for the company, if applicable.

  • leave_date date

    When the Contact left or will leave the company, if applicable.

  • hourly_labor_rate float

    The Contact's hourly rate.

  • custom_fields object

    *Full details on working with Custom Fields here.

  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • default_image_url string

    The URL of the Contact's default image/profile photo, if any.

  • user object

    If the Contact is a Fleetio User, those details will be included here.

  • account_membership_id NullableId

    Possible values: >= 1

  • last_api_request date-time

    The last date and time this Contact's associated User made an API request. Null if Contact is not assocated with a User.

  • last_web_access date-time

    The last date and time this Contact's associated User signed into the web application. Null if Contact is not assocated with a User.

  • last_mobile_app_access date-time

    The last date and time this Contact's associated User used the mobile app. Null if Contact is not assocated with a User.

  • labels object[]
  • id integer

    Possible values: >= 1

  • name string
  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • is_watched boolean

    Default value: false

    Indicates whether the Issue is watched.

  • vehicle_image_url string

    The URL to the image of the Vehicle associated with the Issue.

  • vehicle_image_url_medium string

    The URL to a medium-sized Vehicle image associated with the Issue.

  • vehicle_image_url_small string

    The URL to a small-sized Vehicle image associated with the Issue.

  • vehicle_image_url_large string

    The URL to a large-sized Vehicle image associated with the Issue.

  • watchers_count integer

    The count of watchers related to the Issue.

  • linked_work_orders object[]

    Summative information of linked Work Orders related to the Issue.

  • id integer

    Possible values: >= 1

  • number integer

    The Work Order number.

  • issued_at date-time

    The date and time at which the Work Order was issued.

  • source object

    Inspection source information.

  • inspection_form object
  • id NullableId

    Possible values: >= 1

  • color string
  • title string
  • inspection_submissions_count integer

    The count of inspection submissions related to the Issue.

  • last_inspection_submission_at date-time

    The date and time of the last inspection submission related to the Issue.

  • failed_inspection_item_label string

    The label associated with a failed inspection item.

  • comments object[]

    A list of the comments made on this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • commentable_type CommentableType

    Possible values: [Contact, FleetcorCard, FuelEntry, InventoryJournalEntry, Issue, Part, PurchaseOrder, ServiceEntry, ServiceReminder, SubmittedInspectionItem, Vehicle, VehicleAssignment, Vendor, WexCard, WorkOrder]

    The type of record that the Comment will be left on. Must be associated with a matching commentable_id.

  • commentable_id integer

    Possible values: >= 1

  • user_id integer

    Possible values: >= 1

  • title string deprecated

    The title of the Comment.

  • comment string

    The content of the Comment message body.

  • user_full_name string

    The full name of the User who created the Comment.

  • user_image_url string

    The image url for the User who created the Comment.

  • rich_content object
  • html_content string

    The comment message body rendered as HTML.

  • with_mentions boolean

    Indicates if the message body contains @mentions.

  • comments_count integer

    The number of comments made on this record.

  • documents object[]

    A list of the documents attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    The name of the document.

  • description string

    The description of the document.

  • documentable_id integer

    Possible values: >= 1

  • documentable_type DocumentableType

    Possible values: [ServiceEntry, FuelEntry, Issue, WorkOrder, ExpenseEntry]

  • file_name string

    The name of the file.

  • file_mime_type string

    The MIME type of the file.

  • file_size number

    The size of the file in bytes.

  • file_url string

    The URL to access the file.

  • full_file_url string

    The full URL to access the file, including any necessary authentication or parameters.

  • documents_count integer

    The number of documents attached to this record.

  • images object[]

    A list of the images attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • imageable_id integer

    Possible values: >= 1

  • imageable_type ImageableType

    Possible values: [ExpenseEntry, WorkOrder, Equipment, IssueResolution, ServiceEntry, Vendor, ServiceProgram, Issue, Contact, Part, Vehicle, FuelEntry, SubmittedInspectionItem]

  • file_name string

    The name of the image file.

  • file_mime_type Image MIME Type

    Possible values: [image/jpeg, image/gif, image/jif, image/jfif, image/jfi, image/tiff, image/png, image/jpg, image/jpe, image/pdf, image/webp, image/tif, image/psd, image/raw, image/arw, image/cr2, image/nrw, image/k25, image/bmp, image/dip, image/ai, image/eps, image/heif, image/heic, image/ind, image/indd, image/indt, image/jp2, image/j2k, image/jpf, image/jpx, image/jpm, image/mj2, image/x-png]

  • file_size number

    The size of the image file in bytes.

  • file_url string

    The URL to access the image file.

  • full_url string

    The full URL to access the image file, including any necessary authentication or parameters.

  • images_count integer

    The number of images attached to this record.

  • labor_cost float

    The total cost of labor for this line item.

  • parts_cost float

    The total cost of parts for this line item.

  • subtotal float

    The pre-tax cost of this line item.

  • vmrs_reason_for_repair object
  • account_id integer
  • alias string
  • code string
  • enabled boolean
  • id integer
  • name string
  • repair_type string
  • standard boolean
  • standard_name string
  • type string
  • vmrs_standard_reason_for_repair object
  • vmrs_system_group object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • vmrs_system object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • vmrs_assembly object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • vmrs_component object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • service_tasks object[]
  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    Possible values: <= 255 characters

    A name for this Service Task.

  • description string

    A description of this Service Task.

  • expected_duration_in_seconds integer

    The expected duration in seconds this Service Task should take to complete.

  • archived_at date-time

    The date and time at which this Service Task was archived. null if this Service Task is active.

  • subtasks object[]
  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    The name of this subtask.

  • description string

    A description of this subtask.

  • expected_duration_in_seconds integer

    The expected duration in seconds this subtask should take to complete.

  • subtasks array

    The subtasks array at this level will always be empty.

  • default_vmrs_reason_for_repair object
  • account_id integer
  • alias string
  • code string
  • enabled boolean
  • id integer
  • name string
  • repair_type string
  • standard boolean
  • standard_name string
  • type string
  • vmrs_standard_reason_for_repair object
  • default_vmrs_system_group object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_system object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_assembly object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_component object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • usage integer

    Indicates the number of times this Service Task has been used. Available by setting the include_usage query parameter to 1.

  • default_vmrs_reason_for_repair object
  • account_id integer
  • alias string
  • code string
  • enabled boolean
  • id integer
  • name string
  • repair_type string
  • standard boolean
  • standard_name string
  • type string
  • vmrs_standard_reason_for_repair object
  • default_vmrs_system_group object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_system object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_assembly object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • default_vmrs_component object
  • account_id number
  • assembly_code string
  • assembly_name string
  • code_type string

    Possible values: [system_group, system, assembly, component]

  • component_code string
  • component_name string
  • enabled boolean
  • id integer
  • permissions object
  • destroy boolean
  • standard boolean
  • system_code string
  • system_group string
  • system_group_code string
  • system_name string
  • type string
  • vmrs_standard_system_assembly_component object
  • service_task_parts object[]

    Any Parts associated with this Service Task. Available by setting the expand[] query parameter to service_task_parts.

  • id integer
  • quantity float

    The quantity of this Part related to the Service Task.

  • part_id integer

    The ID of this Part related to the Service Task.

  • part_archived_at date-time

    The date and time at which the Part related to the Service Task was archived, if applicable.

  • position integer

    The position of this Part in the list of Service Task Parts.

  • issues object[]
  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • number string

    A unique identifier for the Issue.

  • name string

    The name of the Issue.

  • summary string

    A summary of the Issue.

  • description string

    A longer description of the Issue.

  • state string

    Possible values: [Open, Closed, Resolved]

    The Issue's current state.

  • reported_at date-time

    The date and time at which the issue was reported.

  • reported_by_id NullableId

    Possible values: >= 1

  • reported_by_name string

    The name of the Contact associated with the User who reported this Issue.

  • fault_id NullableId

    Possible values: >= 1

  • due_date date

    The date on which this Issue should be resolved by. Formatted according to ISO-8601 in User's local time zone.

  • due_meter_value string

    The meter value at which this Issue should be resolved by.

  • due_secondary_meter_value float

    The secondary meter value at which this Issue should be resolved by.

  • overdue boolean

    Indicates whether the Issue is overdue.

  • vehicle_id integer

    Possible values: >= 1

  • vehicle_name string

    The name of the Vehicle associated with this Issue.

  • is_sample boolean

    Indicates whether this Issue is sample data.

  • created_by_workflow boolean

    Indicates whether this Issue was created by a workflow.

  • submitted_inspection_form_id NullableId

    Possible values: >= 1

  • custom_fields object

    *Full details on working with Custom Fields here.

  • valid_required_custom_fields boolean
  • dtc_alert_id NullableId

    Possible values: >= 1

  • assigned_contacts object[]

    An array of assigned Contacts related to the Issue.

  • id integer
  • created_at date-time
  • updated_at date-time
  • email string

    The Contact's email address.

  • name string

    The Contact's full name.

  • first_name string

    The Contact's first name.

  • middle_name string

    The Contact's middle name.

  • last_name string

    The Contact's last name.

  • images_count integer

    The number of images associated with this Contact.

  • documents_count integer

    The number of documents associated with this Contact.

  • comments_count integer

    The number of comments associated with this Contact.

  • group_id integer

    If this Contact belongs to a Group, this will be the Fleetio ID of that Group.

  • group_name string

    If this Contact belongs to a Group, this will be the Group's name.

  • group_hierarchy string

    If this Contact belongs to a Group, this will be a pipe delimited string representing the Group hierarchy. Each Group in the list is the parent of the Groups which follow.

  • technician boolean

    Whether or not the Contact is a Technician.

  • vehicle_operator boolean

    Whether or not the Contact is a Vehicle Operator.

  • employee boolean

    Whether or not the Contact is an Employee.

  • birth_date date

    The Contact's birth date.

  • street_address string

    The Contact's street address.

  • street_address_line_2 string

    The Contact's street address line 2.

  • city string

    The Contact's city.

  • region string

    The Contact's region, state, or province.

  • postal_code string

    The Contact's postal code, zip code, or equivalent.

  • country string

    The Contact's country.

  • employee_number string

    The Contact's employee number.

  • job_title string

    Possible values: <= 255 characters

    The Contact's job title.

  • license_class string

    The Contact's driver's license class.

  • license_number string

    The Contact's driver's license number.

  • license_state string

    The locality which issued the Contact's license.

  • license_expiration date

    The Contact's driver's license expiration date.

  • home_phone_number string

    The Contact's home phone number.

  • mobile_phone_number string

    The Contact's mobile phone number.

  • work_phone_number string

    The Contact's work phone number.

  • other_phone_number string

    Any other phone number for this Contact.

  • start_date date

    When the Contact started working for the company, if applicable.

  • leave_date date

    When the Contact left or will leave the company, if applicable.

  • hourly_labor_rate float

    The Contact's hourly rate.

  • custom_fields object

    *Full details on working with Custom Fields here.

  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • default_image_url string

    The URL of the Contact's default image/profile photo, if any.

  • user object

    If the Contact is a Fleetio User, those details will be included here.

  • account_membership_id NullableId

    Possible values: >= 1

  • last_api_request date-time

    The last date and time this Contact's associated User made an API request. Null if Contact is not assocated with a User.

  • last_web_access date-time

    The last date and time this Contact's associated User signed into the web application. Null if Contact is not assocated with a User.

  • last_mobile_app_access date-time

    The last date and time this Contact's associated User used the mobile app. Null if Contact is not assocated with a User.

  • labels object[]
  • id integer

    Possible values: >= 1

  • name string
  • attachment_permissions object
  • read_photos boolean

    Indicates whether the user has read permission for photos.

  • manage_photos boolean

    Indicates whether the user has permission to manage (eg. upload, delete) photos.

  • read_documents boolean

    Indicates whether the user has read permission for documents.

  • manage_documents boolean

    Indicates whether the user has permission to manage (eg. upload, delete) documents.

  • is_watched boolean

    Default value: false

    Indicates whether the Issue is watched.

  • vehicle_image_url string

    The URL to the image of the Vehicle associated with the Issue.

  • vehicle_image_url_medium string

    The URL to a medium-sized Vehicle image associated with the Issue.

  • vehicle_image_url_small string

    The URL to a small-sized Vehicle image associated with the Issue.

  • vehicle_image_url_large string

    The URL to a large-sized Vehicle image associated with the Issue.

  • watchers_count integer

    The count of watchers related to the Issue.

  • linked_work_orders object[]

    Summative information of linked Work Orders related to the Issue.

  • id integer

    Possible values: >= 1

  • number integer

    The Work Order number.

  • issued_at date-time

    The date and time at which the Work Order was issued.

  • source object

    Inspection source information.

  • inspection_form object
  • id NullableId

    Possible values: >= 1

  • color string
  • title string
  • inspection_submissions_count integer

    The count of inspection submissions related to the Issue.

  • last_inspection_submission_at date-time

    The date and time of the last inspection submission related to the Issue.

  • failed_inspection_item_label string

    The label associated with a failed inspection item.

  • comments object[]

    A list of the comments made on this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • commentable_type CommentableType

    Possible values: [Contact, FleetcorCard, FuelEntry, InventoryJournalEntry, Issue, Part, PurchaseOrder, ServiceEntry, ServiceReminder, SubmittedInspectionItem, Vehicle, VehicleAssignment, Vendor, WexCard, WorkOrder]

    The type of record that the Comment will be left on. Must be associated with a matching commentable_id.

  • commentable_id integer

    Possible values: >= 1

  • user_id integer

    Possible values: >= 1

  • title string deprecated

    The title of the Comment.

  • comment string

    The content of the Comment message body.

  • user_full_name string

    The full name of the User who created the Comment.

  • user_image_url string

    The image url for the User who created the Comment.

  • rich_content object
  • html_content string

    The comment message body rendered as HTML.

  • with_mentions boolean

    Indicates if the message body contains @mentions.

  • comments_count integer

    The number of comments made on this record.

  • documents object[]

    A list of the documents attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    The name of the document.

  • description string

    The description of the document.

  • documentable_id integer

    Possible values: >= 1

  • documentable_type DocumentableType

    Possible values: [ServiceEntry, FuelEntry, Issue, WorkOrder, ExpenseEntry]

  • file_name string

    The name of the file.

  • file_mime_type string

    The MIME type of the file.

  • file_size number

    The size of the file in bytes.

  • file_url string

    The URL to access the file.

  • full_file_url string

    The full URL to access the file, including any necessary authentication or parameters.

  • documents_count integer

    The number of documents attached to this record.

  • images object[]

    A list of the images attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • imageable_id integer

    Possible values: >= 1

  • imageable_type ImageableType

    Possible values: [ExpenseEntry, WorkOrder, Equipment, IssueResolution, ServiceEntry, Vendor, ServiceProgram, Issue, Contact, Part, Vehicle, FuelEntry, SubmittedInspectionItem]

  • file_name string

    The name of the image file.

  • file_mime_type Image MIME Type

    Possible values: [image/jpeg, image/gif, image/jif, image/jfif, image/jfi, image/tiff, image/png, image/jpg, image/jpe, image/pdf, image/webp, image/tif, image/psd, image/raw, image/arw, image/cr2, image/nrw, image/k25, image/bmp, image/dip, image/ai, image/eps, image/heif, image/heic, image/ind, image/indd, image/indt, image/jp2, image/j2k, image/jpf, image/jpx, image/jpm, image/mj2, image/x-png]

  • file_size number

    The size of the image file in bytes.

  • file_url string

    The URL to access the image file.

  • full_url string

    The full URL to access the image file, including any necessary authentication or parameters.

  • images_count integer

    The number of images attached to this record.

  • meter_entry object

    A Meter Entry

  • id integer
  • created_at date-time
  • updated_at date-time
  • auto_voided_at date-time

    The date and time at which this Meter Entry was automatically voided. Formatted according to ISO-8601 in User's local time.

  • category string

    Possible values: [starting, ending, nightly, manual]

    A category to describe the function of this Meter Entry.

  • meter_type string

    Possible values: [secondary]

    Indicates whether or not this Meter is a secondary Meter.

  • meterable_id NullableId

    Possible values: >= 1

  • meterable_type string

    Possible values: [FuelEntry, Issue, PurchaseDetail, ServiceEntry, SubmittedInspectionItem, VehicleAssignment, WorkOrder]

    The type of the object with which this Meter Entry is associated.

  • value string

    The current value of the meter.

  • vehicle_id NullableId

    Possible values: >= 1

  • void boolean

    Default value: false

    Indicates whether or not this Meter Entry has been voided.

  • type string

    Possible values: [GpsMeterEntry]

  • date date

    The date on which this Meter Entry was recorded. Formatted according to ISO-8601.

  • secondary_meter_entry object

    A Meter Entry

  • id integer
  • created_at date-time
  • updated_at date-time
  • auto_voided_at date-time

    The date and time at which this Meter Entry was automatically voided. Formatted according to ISO-8601 in User's local time.

  • category string

    Possible values: [starting, ending, nightly, manual]

    A category to describe the function of this Meter Entry.

  • meter_type string

    Possible values: [secondary]

    Indicates whether or not this Meter is a secondary Meter.

  • meterable_id NullableId

    Possible values: >= 1

  • meterable_type string

    Possible values: [FuelEntry, Issue, PurchaseDetail, ServiceEntry, SubmittedInspectionItem, VehicleAssignment, WorkOrder]

    The type of the object with which this Meter Entry is associated.

  • value string

    The current value of the meter.

  • vehicle_id NullableId

    Possible values: >= 1

  • void boolean

    Default value: false

    Indicates whether or not this Meter Entry has been voided.

  • type string

    Possible values: [GpsMeterEntry]

  • date date

    The date on which this Meter Entry was recorded. Formatted according to ISO-8601.

  • vmrs_repair_priority_class object

    The Vehicle Maintenance Reporting Standards (VMRS) Repair Priority Class for this Service Entry.

  • id integer

    The ID of the VMRS Repair Priority Class.

  • code string

    The code of the VMRS Repair Priority Class.

  • name string

    The name of the VMRS Repair Priority Class.

  • color string

    The color of the VMRS Repair Priority Class.

  • labels object[]
  • id integer

    Possible values: >= 1

  • name string
  • auto_integrate_ro_id NullableId

    Possible values: >= 1

  • auto_integrate_ro_link string

    The Auto Integrate Repair Order link for this Service Entry.

  • auto_integrate_repair_order_status string

    Possible values: [approved, auto_approved, awaiting_reconciliation, completed, failed_reconciliation, invoiced, needs_approval, needs_reapproval, paid, rejected]

    The Auto Integrate Repair Order status for this Service Entry.

  • auto_integrate_repair_order_status_color string

    The color applied to the Auto Integrate Repair Order status for this Service Entry.

  • invoice object

    An MSI Repair Order Invoice (pass expand[]=invoice in query to include in response)

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time when the Invoice was created.

  • po_number string

    The PO number for the Invoice.

  • updated_at date-time

    The date and time when the Invoice was last updated.

  • discount float

    The discount amount.

  • discount_type DiscountType

    Possible values: [fixed, percentage]

    Default value: percentage

    The type of discount applied to this record.

  • discount_percentage float

    The discount percentage. This field should be present when discount_type is set to percentage.

  • fees float

    The fees amount. This is the sum of any ServiceEntryFeeLineItems present.

  • subtotal float

    The pre-tax subtotal amount.

  • parts_subtotal float

    The pre-tax subtotal amount for parts.

  • labor_subtotal float

    The pre-tax subtotal amount for labor.

  • tax_1 float

    The primary tax amount.

  • tax_1_percentage float

    The primary tax percentage.

  • tax_1_type string

    The primary tax type.

  • tax_2 float

    The secondary tax amount.

  • tax_2_percentage float

    The secondary tax percentage.

  • tax_2_type string

    The secondary tax type.

  • parts_markup_type string

    Possible values: [fixed, percentage]

    The type of parts markup applied to the record Note that this is a readonly value that will default to percentage for non-premium plans

  • parts_markup float

    The parts markup amount. Note that this is a readonly value that will default to 0.0 for non-premium plans

  • parts_markup_percentage float

    The parts markup percentage amount. This field should be present when parts_markup_type is set to percentage.

    Note that this is a readonly value that will default to 0.0 for non-premium plans

  • labor_markup_type string

    Possible values: [fixed, percentage]

    The type of labor markup applied to the record Note that this is a readonly value that will default to percentage for non-premium plans

  • labor_markup float

    The labor markup amount. Note that this is a readonly value that will default to 0.0 for non-premium plans

  • labor_markup_percentage float

    The labor markup percentage amount. This field should be present when labor_markup_type is set to percentage.

    Note that this is a readonly value that will default to 0.0 for non-premium plans

  • total_amount float

    The total amount.

  • comments object[]

    A list of the comments made on this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • commentable_type CommentableType

    Possible values: [Contact, FleetcorCard, FuelEntry, InventoryJournalEntry, Issue, Part, PurchaseOrder, ServiceEntry, ServiceReminder, SubmittedInspectionItem, Vehicle, VehicleAssignment, Vendor, WexCard, WorkOrder]

    The type of record that the Comment will be left on. Must be associated with a matching commentable_id.

  • commentable_id integer

    Possible values: >= 1

  • user_id integer

    Possible values: >= 1

  • title string deprecated

    The title of the Comment.

  • comment string

    The content of the Comment message body.

  • user_full_name string

    The full name of the User who created the Comment.

  • user_image_url string

    The image url for the User who created the Comment.

  • rich_content object
  • html_content string

    The comment message body rendered as HTML.

  • with_mentions boolean

    Indicates if the message body contains @mentions.

  • comments_count integer

    The number of comments made on this record.

  • labor_time_in_seconds integer

    The sum, in seconds, of the duration of all labor line items of the Work Order that created this Service Entry, if applicable. This field is only relevant when the Service Entry is created from a Work Order.

  • documents object[]

    A list of the documents attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • name string

    The name of the document.

  • description string

    The description of the document.

  • documentable_id integer

    Possible values: >= 1

  • documentable_type DocumentableType

    Possible values: [ServiceEntry, FuelEntry, Issue, WorkOrder, ExpenseEntry]

  • file_name string

    The name of the file.

  • file_mime_type string

    The MIME type of the file.

  • file_size number

    The size of the file in bytes.

  • file_url string

    The URL to access the file.

  • full_file_url string

    The full URL to access the file, including any necessary authentication or parameters.

  • documents_count integer

    The number of documents attached to this record.

  • images object[]

    A list of the images attached to this record.

  • id integer

    Possible values: >= 1

  • created_at date-time

    The date and time at which this record was created.

  • updated_at date-time

    The date and time at which this record was most recently updated.

  • imageable_id integer

    Possible values: >= 1

  • imageable_type ImageableType

    Possible values: [ExpenseEntry, WorkOrder, Equipment, IssueResolution, ServiceEntry, Vendor, ServiceProgram, Issue, Contact, Part, Vehicle, FuelEntry, SubmittedInspectionItem]

  • file_name string

    The name of the image file.

  • file_mime_type Image MIME Type

    Possible values: [image/jpeg, image/gif, image/jif, image/jfif, image/jfi, image/tiff, image/png, image/jpg, image/jpe, image/pdf, image/webp, image/tif, image/psd, image/raw, image/arw, image/cr2, image/nrw, image/k25, image/bmp, image/dip, image/ai, image/eps, image/heif, image/heic, image/ind, image/indd, image/indt, image/jp2, image/j2k, image/jpf, image/jpx, image/jpm, image/mj2, image/x-png]

  • file_size number

    The size of the image file in bytes.

  • file_url string

    The URL to access the image file.

  • full_url string

    The full URL to access the image file, including any necessary authentication or parameters.

  • images_count integer

    The number of images attached to this record.

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